As change professionals, we are familiar with a BAU team yearning for change. Unfortunately, there is often no budget, no resources and patchy management support.
Nevertheless, there are times when this situation is reversed. You have a budget, you have confirmed resources and you have a strong, passionate management support. You may think a utopian scenario. However, you have a BAU team that is scared or reluctant to change, resistant to external advice, and hostile towards anyone who looks like a project manager. This environment presents a very toxic and harmful challenge.
“Give a man a fish and you feed him for a day”
At Projective, we’ve seen spinning wheels, money wasted and executive jobs lost through failed or slow delivery. We truly believe success requires the engagement of people on the floor. That is why we champion the motivated, the real experts and the resources at whatever level with an appetite for change from within. Furthermore, we establish a sustainable and proactive change mentality by empowering your teams. And this remains the case after we leave.
“Teach a man to fish and you feed him for a lifetime”
We create teams of “homegrown” change agents. They instinctively translate business strategies into new process, new responsibilities, and work together to deliver truly effective improvements. The BAU teams are more supportive, engaged and receptive to change because they’re being delivered by a fellow team member and peer. In the end, we help establish a pipeline and clear process for continual change. This by giving ownership and responsibility to the teams that see the issues, need the change and will benefit from the change.
As an example we recently supported a UK client, teaching their team to fish on their journey of change from within. A team of 3 Projectivers engaged with the Operations team and delivered tangible savings and ROI within 12 months. There was a 41% increase in demand with 20% less FTE.